Right at Home Bournemouth & Poole are a premium quality homecare provider, supporting older people and vulnerable adults in their own homes, with the goal to keep them safe and happy at home.

If you are - or know you have the very strong potential to be - a reliable, organised and caring Deputy to our Registered Manager we would love to hear from you.  You will not be required to become registered yourself.   You will be an essential part of our team, acting as the lynchpin between our Senior Management, Field and Office teams. You will have exceptional people leadership and communication skills to support and coach our fantastic team of CareGivers. This role will require a great deal of flexibility and you will need to be focussed in achieving operational goals and targets.

Why should you choose us?

• Up to £36,500 depending on experience
• Work with a CQC rated "Outstanding" service provider
• 20 Days holiday + Bank Holiday
• Employer pension contribution
• Award winning and nationally recognised training and development
• The support of a national franchise
• A positive and inclusive team culture both locally and nationally
• Clear career progression pathway
• On site parking

Your main duties and responsibilities

• To assist with ensuring outstanding compliance across the business and to support the business in maintaining an Outstanding rating in CQC inspections
• Plan, allocate and evaluate the workload of all staff
• Ensure consistent application of company policies, procedures and approved practice
• Support with conducting client assessments and reviews as required
• To recruit, retain and effectively supervise the staff team
• Deputise for the Registered Manager as and when required
• Deliver hands on care as and when required and participate in the on-call rota

What qualifications and experience do you need?

• IT literate, able to confidently create reports, proficient use of Excel as well as other Office 365 products
• Hold a QCF Level 3 in Adult Care
• Hold, or be prepared to be enrolled in the QCF Level 5 Leader in Adult Care.
• Strong understanding of CQC assessment criteria
• Management experience of service provision in the care industry
• Ability to remain calm under pressure while managing multiple priorities effectively
• A compassionate approach towards elderly and complex care, demonstrating empathy and respect.
• Reliability and commitment to delivering best practice
• Excellent attention to detail
• Must hold UK/ EU driving licence, have daily use of a car with business use insurance.

We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.